Caster City Website
Our minimum order is $20.00 Returns
may be subject to a restocking charge of 20%. Return shipping is
the responsibility of the customer. If you need to return a product, you
MUST request an RGA Number. Along with your
RGA Number, we will give you shipping instructions as to WHERE to RETURN the products.
NOT ALL PRODUCTS ARE RETURNED TO LAS VEGAS
!!!!! Any doubts, call for help.
Immediately upon your
online purchase, our web server sends you a confirmation email. Please change
your spam protection accordingly to receive this email. If you do not receive
this confirmation email within a few hours, please notify us as you may have
entered your email information incorrectly. We can then resend an order
confirmation to you. We ship to the Continental United States, Alaska, Hawaii, Puerto
Rico & Canada from the Website. We cannot ship to postal boxes.
Photos
& graphics are for informational purposes only. Actual product may vary
slightly from those shown.
We specialize in Business to Business, however,
consumer orders are gladly accepted. We ship our products from assembly plants in
Georgia, Pennsylvania, Virginia, Texas, Nevada and Canada.
If you need to contact us by phone, call 800 - 501 - 3808. Our hours of
operation are:
M-F 10:30 AM to 5:30PM
EST
We close for all holidays. All products on our site can be ordered
through our "secure" shopping cart complete with available options. Special
instructions can be sent to us with your order. Our shopping cart is equipped
with up to 256 bit encryption provided by Symantic for your protection. The Web’s Most
Trusted Security Provider Symantic
is the SSL Certificate provider of choice for over 95% of the Fortune 500 and
the world’s 40 largest banks. They trust Symantic because of their encryption
technology and rigorous business authentication practices.
*Our
Symantic SSL Certificate will
provide the maximum encryption available up to 256-bit with AES-256 capable
software, such as Mozilla Firefox, and are 100% backward compatible for web
servers or web browsers that are only capable of 128-bit or 40-bit
encryption. Caster City contracts with TrustWave to check
our website to make sure that you have a safe shopping experience at
CasterCity.com. These scans help to protect you from Identity Theft and Credit
Card Fraud. Our site is tested to be PCI Compliant. Our web site's security
status meets the highest security scanning standards of the U.S. government,
Visa, MasterCard & American Express. To stay compliant, our website will NO
LONGER accept browsers that use SSL 3.0 or TLS 1.0 cryptographic protocols. To
use our shopping cart to place your order, you MUST have TLS 1.1 or TLS 1.2
protocols enabled in your browser. The SAFE setting for the future is to enable
BOTH TLS 1.1 and TLS 1.2. Caster City is an Authorize.Net Merchant. Authorize.Net
securely processes all of our credit card transactions. Authorize.Net is
committed to providing its merchant customers with the highest level of
transaction processing security, safeguarding customer information and
combating fraud. We implement and maintain compliance with industry leading
security initiatives such as the Payment Card Industry (PCI) Data Security
Standard.